Laura Plambeck is our enthusiastic Sales Support Administrator and is a big believer in seeking to improve herself. In fact, her favourite quote is: “Inside you is the potential to make yourself better, and that is what it is to be human. To make yourself more than you are.”
Laura says, “I understand that life has its roller coasters and EVERYONE is dealing with something. I want to be a helping hand to whoever needs one and I try my best to find the best solutions and outcomes that will help a person to where they need to go and to achieve what they need to achieve.”
When Jenny was growing up, her goal was to get a job to help support her family. It wasn't until both of her parents were in aged care that she became aware of her passion for helping people. Jenny now cares for a range of residents with dementia in an aged care centre providing person-centred activities.
Stephen Dean is an Invacare Technician who is passionate about reducing the amount of time customers wait for repairs and spare parts.
Stephen, who regularly visits Invacare customers to repair items, as well as visiting nursing homes to train maintenance staff to attend to minor issues, says, “customers and the nursing homes find this service very valuable as it saves them a lot of time and worry.”
It’s time to meet Nicole Cassidy-Koia, our Rentals Administrator, who is also known around the office as “lil boss”. Nicole’s favourite quote sums up her cheerful and genuine disposition perfectly: He aroha whakatō, he aroha puta mai – If kindness is sewn, then kindness you shall receive.
Nicole works with the Rentals Administration team processing queries and requests from our customers. “I also work closely with my managers and team members regarding processes and improving those processes.”
This International Women's Day, Invacare Australia/New Zealand is celebrating the story of an amazing woman - she is a mother, a successful athlete, and a passionate advocate for a cause she has good reason to believe in.
Eliza Ault-Connell is a 38-year-old para-athlete who has represented Australia, winning medals at a variety of global events including the Olympic and Commonwealth Games.
Yasmien Khan is our Executive Assistant to the Vice President and General Manager, in the Asia Pacific Region, and is generally considered the Invacare Australia/New Zealand “go-to” person. Yasmien says “Invacare is a great place to work as there is solid support for development and training, and we have a great group of people who are passionate about their work.”
Josie Katu, our Senior Rentals Customer Service Rep, has a favourite quote: “Life is Short! SMILE while you still have teeth!” And Josie’s cheerful disposition definitely reinforces this positive attitude.
Steve Burgess, our Business Leader Custom Power, is a fantastic salesperson who loves his job. Steve's favourite part of his role at Invacare is the interactions with the customers, seeing their joy and changing their lives for the better. Steve said “I just love setting up chairs for people who have been injured, maybe just out of the Spinal Cord Unit at the hospital. I really want to make a positive difference.
David Cotter, our HR Business Partner, has helped make Invacare the progressive culture it is today. David considers employees to be his clients and his great strengths lie is his open mindedness, and how he is naturally intent on creating diversity.
David said “I’m here to support staff in making the best contribution they can to the business, assist managers in making good hiring decisions, and to ensure we have the right people on board.” David enjoys how Invacare provides opportunities to develop staff, saying “like any great culture, it’s an evolving one!”