FAQ

Q. What is the ETA on my order?

A.If you are a Dealer - Have your purchase order number to hand before phoning. Phone Invacare Customer Services on 1800 460 460. If you have ordered a product through an Invacare Dealer, please phone them in the first instance.

Q. How do I order an Invacare Part (I am not an Invacare Dealer)?

A. Parts can be ordered through your local Invacare Dealer.

Q. I would like to hire equipment?

A. If you are in the Sydney metropolitan region, please contact Invacare Rentals on 1800 806 637. For all other regions, please contact your local Invacare dealer or pharmacy.

Q. Is this product available in these sizes?

A. All product sizes information can be found on the Invacare Website. Search for the product in our product directory and click on the specifications table. If you need further assistance do not hesitate to contact our Customer Services team on 1800 460 460.

Q. What accessories are available for this product e.g. Armrests?

A. All accessory information can be found on the Invacare Website under the product you are looking for. If you need further assistance do not hesitate to contact our Customer Services team on 1800 460 460.

Q. I need to order the part for and I need the part number and price?

A. If you are an Invacare Dealer contact our customer services team on 1800 460 460, who will provide the information required. Make sure that you have as much detail as possible about the part required to make it easier for Invacare Customer Services to identify and order the correct part. Invacare does not sell parts direct to order, please contact your local Invacare Dealer.